If you're reading this, chances are you've either purchased something online or work at a company that sells products or services on its website. You probably also have a LinkedIn profile, get your news from blogs and maybe even join in the plethora of online conversations. This is the reality of our post-Web 2.0 world: people transact business on the Internet and expect a seamless experience on their sites of choice. When dissatisfied with a site, they will take their business elsewhere with a few mouse clicks. What's more, they will communicate their dissatisfaction to thousands of people simultaneously via social media. For online businesses, it's never been more critical to understand why and where customers are struggling on their sites.
These conditions were the drivers for our latest solution, which introduces powerful, real-time, business-focused functionality. We're excited to announce Tealeaf 8. Here's what's new:
